Welcome to Atola Papers. These Terms & Conditions apply to your use of our website and any purchases you make from us. By using our site, you agree to these terms.
1. About us
Atola Papers is a design-led homeware brand. We currently ship our homeware collection in the UK and India. Our website is operated by Atola Papers. You can contact us at info@atolapapers.com.
2. Ordering
When you place an order, you’ll receive an email confirming it. This confirmation does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion, including if stock is unavailable or payment fails.
3. Pricing
All prices are listed in GBP (£) for UK and INR (₹) for India, inclusive of local taxes where applicable. Shipping charges will be calculated at checkout.
4. Payment
We accept major credit/debit cards and secure online payments. All transactions are processed via trusted third-party providers.
5. Shipping & Delivery
We aim to dispatch all orders within 2-3 business days. Delivery times may vary by location. You’ll receive tracking details once your order has shipped.
6. Returns & Exchanges
We accept returns within 14 days of delivery for unused, undamaged items in original packaging. To request a return, email info@atolapapers.com. Return shipping costs are the customer’s responsibility unless the item is faulty or damaged.
7. Liability
We do our best to ensure accurate product descriptions and safe delivery, but we are not liable for indirect losses, delays, or issues caused by events beyond our control.
8. Governing Law
These terms are governed by the laws of England and Wales for UK orders, and by applicable Indian laws for orders placed within India.
9. Updates
We may revise these Terms & Conditions at any time. Please check this page regularly to stay informed.